Organization Console
Customer List
The Customer List section provides a centralized view of all end-users who have interacted with your bots. It’s designed to help you keep track of customers across projects and bots, complete with key identifiers and timestamps.
👥 What You Can Track
This table helps you manage and review the following fields:| Column | Description |
|---|---|
| Name | Customer’s full name (if available) |
| Email used to start the bot interaction | |
| Mobile | Contact number, if captured |
| Project ID | Associated project under which the bot was created |
| Bot Name | The name of the bot the user interacted with |
| Bot ID | Internal unique identifier for the bot |
| Created At | Timestamp showing when the user was added to the system |
Customer List: Table View of Users
🔍 Why Use the Customer List?
Use this page to:- Audit interactions across bots and projects
- Support ticket resolution with user-level detail
- Review usage per customer for personalization or CRM sync
- Cross-check users tied to specific bot sessions
Note: The customer list auto-populates as users engage with bots. No manual entry is required.
🔐 Data Privacy Considerations
This section respects the privacy rules and security protocols in place:- Only owners and admins can access this data
- Sensitive data (e.g., email, phone) is never shown publicly or stored without consent
- You can integrate this list with your internal systems using API access (coming soon)