Properly configuring your bot is essential for accuracy, performance, and reliability. The Settings section lets you manage prompts, models, query behavior, and search precision.

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Settings Navigation

Bot Settings: Part 1

Set Chat & Embedding Models

Bot Settings: Part 2

Prompt Types & Prompt Library

Bot Settings: Part 3

Adjust Bot Temperature

Starter Questions

Define Starter Prompts

Query Parameters

Pass Contextual Inputs to Bot

Semantic Similarity Score

Fine-Tune Result Relevance

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Bot Settings: Part 1

Configure the base models for your bot.

  • Navigate to Bot Settings
  • Update the Bot name (if needed)
  • Choose your Chat model
  • Select an Embedding model
  • Save the settings

Bot Settings: General Configuration

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Bot Settings: Part 2 – Prompts & Library

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✅ Configure Prompt Behavior

  • Prompt for Own Data: Bot only responds using provided data. No hallucinations — replies with “I don’t know” if unsure.
  • Prompt for Web Data: Good for standalone, follow-up questions without context.
  • Prompt Library: Use system-defined prompts for use cases like Interviewer, Educator, or Assistant.

Prompt Configuration Panel in Bot Settings

Let’s now look at how to explore and apply these predefined prompts.

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Using the Prompt Library

1

Browse and Apply Predefined Prompts

Click Prompt lib to access the built-in library of system prompts.
Select a category that matches your bot’s purpose — e.g., Position Interviewer, Storyteller, FAQ Agent.

Prompt Library: Browse Built-in Prompt Options

2

Preview and Confirm Selection

After selecting a prompt, preview its description and sample usage.
Click Use Prompt to confirm and apply it to your bot.

Prompt Confirmation: View & Confirm Prebuilt Prompt

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Bot Settings: Part 3 - Temperature

Control the creativity or precision of your bot responses:

  • 0.0 – 0.3: Very accurate and focused
  • 0.4 – 0.7: Balanced response generation
  • 0.8 – 1.0: More imaginative and open-ended

Bot Settings: Adjusting Response Temperature

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Starter Questions

Let users quickly start conversations with predefined questions.

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How to Add Starter Questions

  • Go to Bot Settings → Starter Questions
  • Add up to 4 questions relevant to your bot
  • Click Add and then Save

Starter Questions: Configuration Screen

Add up to 4 questions relevant to your bot:

Starter Questions: Configure Screen

To preview how your saved starter questions look in your console and user experience:

Starter Questions: Display in Playground

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Query Parameters

Query parameters allow you to inject dynamic data — like user ID, department, or context — directly into your bot’s logic.

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How to Add Query Parameters

  • Go to Bot Settings
  • Click Add Query Parameter
  • Provide a name and reference in your prompt
  • Save the changes

Query Parameters: Configuration in Settings

Then, test the parameter live in the Playground UI:

Query Parameters: Visible in Playground

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🎯 Semantic Search Similarity

Control how precisely the bot matches your knowledge base.

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Relevance Thresholds

  • ≥ 0.2: Broad, flexible match
  • ≥ 0.5: Moderate contextual relevance
  • ≥ 0.7: Strict precision

Change it under Bot Settings with a simple dropdown.

Semantic Scoring: Changing the Match Threshold

Configure these settings thoughtfully to ensure your bot delivers helpful, relevant, and contextually aware responses every time.