Users & Roles
Users in Your Organization
The Users section displays a list of all members within your organization. You can assign them roles with varying permissions based on their responsibilities.
This enables clear role-based access control for managing projects, bots, and settings.
Roles and Responsibilities
There are three types of user roles in the organization, each with distinct levels of access and responsibility:
1. Owner of Organization
- Full access to all organizational settings, users, and permissions
- Can add, edit, delete, or activate/deactivate users
- Can invite users as Admin or Owner
2. Admin of Organization
- Can manage users, data, and organization settings
- May have limited access to owner-level features
3. User / Bot Manager
- Can access assigned projects and resources
- Cannot manage other users or modify organizational settings
User Management Actions
Add Users in Organization
Add and invite users to your organization and assign them roles.
User Console
View and manage user details in the User Console.
Add Users to Your Organization
To add a user:
- Navigate to the Users section (1)
- Click on Add User (2)
- Enter:
- Email address (3)
- Select appropriate role (4)
- Assign project(s) (5)
- Click Send Invitation (6)
An invitation will be emailed to the user. Once accepted, they’ll be successfully added to your organization.
Users: View Existing Members
Users: Send Invitation Modal
User Console
Clicking on a user from the list will open the User Console, where you can:
User Console: Details View
- View detailed user information
- Enable or disable access
- Update roles, timezones, or email
User Overview Includes:
- User ID – Unique identifier
- Full Name – As registered in the system
- Email – Registered email address
- Date – Account creation or last modification date
User Console: Overview Tab
You can also update user details like role, email, or timezone directly from the User Overview.
The entire console is designed to streamline user management and improve administrative efficiency.