The Canvas is your interactive workspace to communicate with an AI bot in real time. It delivers fast, accurate responses and shows the sources used for each answer, ensuring transparency and trust. Whether you’re troubleshooting, exploring knowledge, or just experimenting—Canvas is where conversations become insights.

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🎯 Key Features

  • Live Query Interface: Engage directly with the bot using natural language
  • Source Traceability: View documents or data used in the bot’s response
  • Session History: Track your conversation flow and total query count
  • Download Chat: Save entire conversations with a single click
  • Conversation Sharing: Share either a full conversation or a specific message as a public link

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How to Use the Canvas

To get started:
  1. Navigate to the Canvas section from the left sidebar
  2. Type your question into the query bar
  3. View the bot’s real-time response, suggested follow-ups, and source trace
  4. Click Download to export the conversation
  5. Use Share Conversation or Share (per-message) to generate public links
Canvas Full View

Canvas: Full Interface with Chat Options

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🔗 Share Conversations

You can now share your conversations in two ways:

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1. Share Entire Conversation

  • Click the Share Conversation button at the top right
  • A public view-only link will be generated
Share Full Conversation

Canvas: Share Entire Conversation

  • You can revoke this access at any time
Share Full Conversation

Canvas: Share Entire Conversation

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2. Share Specific Answer

  • Hover over an individual answer
  • Click the Share button underneath
Share Individual Message

Canvas: Share Individual Message

  • This generates a link for just that response and question
Share Individual Message

Canvas: Share Individual Message

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⚡ Enable Live Mode for Integrations

Before you can use the integrations inside the Channels tab, you must turn Live Mode ON. Located at the top-right corner of your bot interface, this toggle ensures that your bot is ready to interact across external platforms like your website, chat apps, or APIs.
Live Mode Toggle

Canvas: Live Mode Toggle

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🛠 Tip: Simulate Real Interactions

Use Canvas to simulate real user interactions and validate how your AI bot performs in production-like scenarios. Ideal for QA, feedback review, and regression testing.