The Channels section lets you connect your AI bot to multiple platforms like Telegram, Discord, WhatsApp, and APIs. This enables your bot to engage with users across their preferred communication tools — whether it’s chat apps, websites, or custom platforms.

By setting up these integrations, you can:

  • Reach users where they’re most active
  • Maintain consistent experiences across platforms
  • Streamline bot deployment and management
  • Expand your bot’s reach with minimal effort

Whether you’re embedding a widget on your website or launching a bot on WhatsApp, this section is your hub for making it happen.

Channels: Dashboard

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Steps to Embed the Bot in Your Website

1

Open HTML Embed

Visit the Channels section from your bot menu and click on the HTML Embed option.

Channels: HTML Embed Option

2

Copy the Embed Script

After selecting HTML Embed, copy the script snippet displayed.

Channels: Copy Embed Script

3

Paste Script into Website

Paste the copied script before the closing </body> tag in your HTML file.

Code Block Example
<html lang="en">
<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Document</title>
</head>
<body>
  <script src="http://localhost:3000/chat.min.js" data-chat-url="http://localhost:2939/bot/e7856d02-bf18-4487-a081-dec2e8857ce3" data-btn-position="bottom-right" data-widget-type="chat bubble" data-widget-btn-color="#9b59b6 " defer> </script>
</body>
</html>
4

Preview Widget on Website

After placing the code, save your HTML file. Refresh your site — the chat widget should appear in the bottom right corner.

Channels: Live Chat Widget

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🎨 Customize the Look & Feel

You can personalize the chat widget by visiting the Look Settings page.
Here, you can adjust:

  • Bot name
  • Colors and themes
  • Display avatar

Additionally, you can add starter questions to improve onboarding.
Check the full guide here:
Bot Starter Questions Setup