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The Billing section gives you a clear view of your current subscription, payment records, and usage limits. This area is split into two tabs: Subscription and Payment History—each serving a different purpose in tracking and managing your account finances.

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Subscription Tab

The Subscription tab provides a detailed summary of your active plan, including billing frequency, amount paid, renewal date, and associated limits such as Q&A sessions and data size.
Billing: Subscription Overview

Billing: Subscription Overview

You can also:
  • View your next billing cycle and invoice status
  • Check usage metrics (e.g., Q&A sessions, data size)
  • Explore upgrade options or cancel your plan
  • Navigate directly to detailed analytics and data store dashboards
This tab is your go-to for understanding current plan details and managing upgrades or add-ons.

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⚡ Auto Add-ons

The Auto Add-ons feature allows automatic purchasing of extra Q&A packs or storage when your organization reaches its plan limit.
When enabled, the system seamlessly tops up your account — preventing service interruptions and ensuring continued access to data and AI sessions without manual action.
Billing: Auto Add-ons view

Billing: Auto Add-ons (Q&A packs and storage)

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Key Highlights

  • Automatically activates additional Q&A packs or storage once limits are reached
  • Ensures uninterrupted usage even during high-traffic periods
  • Sends an email confirmation each time a top-up occurs
  • You can toggle this feature on or off at any time within the billing page
💡 Auto Add-ons are especially useful for teams with fluctuating workloads or dynamic data usage patterns.

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Payment History Tab

The Payment History tab helps you track all past transactions, both for full plan subscriptions and any purchased add-ons.
Billing: Payment History Records

Billing: Payment History Records

It shows:
  • Date of purchase or subscription
  • Plan or Add-on type
  • Transaction ID, invoice links
  • Amount paid, billing term, and payment status
This is helpful for compliance, accounting, and ensuring your team always has access to accurate financial records.
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