> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aptlystar.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversations

Track, review, and analyze all interactions users have with your AI agent—whether it's on your website or integrated platforms like Telegram and Discord.

***

## What Are Conversations?

The **Conversations** section logs every chat your users have with the agent. These include queries submitted on:

* Your **website** (via the embedded widget)
* External channels (Telegram, Discord, etc.)

Each message, response, and follow-up is recorded with timestamps and source identifiers for easy traceability.

***

## How to Enable Website Conversations

<Steps>
  <Step title="Step 1: Embed the Agent on Your Site">
    Add the provided HTML embed snippet to your website.

    Refer to [Agent Channel Integration Guide](https://docs.aptlystar.ai/ai-bots-console/channels) for full setup instructions.

    Once embedded, your agent will appear as a floating chat icon at the bottom-right of your webpage:

    <Frame caption="Agent Widget: Website">
      <img src="https://mintcdn.com/aptlytechnologies/UkbTgxaKdDIfw3X1/images/botconsole/botembed1.png?fit=max&auto=format&n=UkbTgxaKdDIfw3X1&q=85&s=5b3295ed52bae01fca4abc415c741bc4" alt="Agent Entry on Website" width="2000" height="1066" data-path="images/botconsole/botembed1.png" />
    </Frame>

    Clicking the chat icon will open the chat widget for interaction.

    <Frame caption="Agent Widget: Open State with Query">
      <img src="https://mintcdn.com/aptlytechnologies/UkbTgxaKdDIfw3X1/images/botconsole/botembed2.png?fit=max&auto=format&n=UkbTgxaKdDIfw3X1&q=85&s=05648aa8cbc7c132722eafdd9145dc70" alt="Agent Opened in Website" width="2000" height="1066" data-path="images/botconsole/botembed2.png" />
    </Frame>
  </Step>

  <Step title="Step 2: View Conversations in AptlyStar Portal">
    After integration, user conversations are recorded in the AptlyStar portal.

    * Navigate to your agent dashboard
    * Click on the **Conversations** tab in the sidebar
    * Filter by platform, session, or keyword to review exchanges

    <Frame caption="Agent Canvas: Logged Conversations">
      <img src="https://mintcdn.com/aptlytechnologies/UkbTgxaKdDIfw3X1/images/botconsole/convo2.png?fit=max&auto=format&n=UkbTgxaKdDIfw3X1&q=85&s=65b96b839d20a547bd928b8b9c79200c" alt="View Chat Logs from Website" width="2000" height="1066" data-path="images/botconsole/convo2.png" />
    </Frame>
  </Step>
</Steps>

***

## 🗂️ Exporting Chat History

Users can export the most recent chat from the agent interface directly as a PDF. This helps in documentation, auditing, and knowledge tracking.

<Steps>
  <Step>
    <Frame caption="Download Agent Conversation as PDF">
      <img src="https://mintcdn.com/aptlytechnologies/UkbTgxaKdDIfw3X1/images/botconsole/botembed3.png?fit=max&auto=format&n=UkbTgxaKdDIfw3X1&q=85&s=18d1a3b87c0e270db6e29308f7f25b8c" alt="Download Chat History as PDF" width="2000" height="1066" data-path="images/botconsole/botembed3.png" />
    </Frame>
  </Step>

  Clicking the download option will allow users to export the chat transcript as a PDF file for their records.

  <Step>
    <Frame caption="Download Agent Conversation as PDF">
      <img src="https://mintcdn.com/aptlytechnologies/UkbTgxaKdDIfw3X1/images/botconsole/botembed4.png?fit=max&auto=format&n=UkbTgxaKdDIfw3X1&q=85&s=14e0220d0cb1d2fde089262a8f21839c" alt="Download Chat History as PDF" width="2000" height="1066" data-path="images/botconsole/botembed4.png" />
    </Frame>
  </Step>
</Steps>

You can also analyze these conversations to improve your agent’s responses or refine your training data.